We are currently recruiting on behalf of our client for a Sales Agent to join their team.

The successful candidate will be responsible for maximising sales opportunities, delivering excellent customer service, and promoting the company’s products and services. This is a customer-facing role suited to someone who is confident, sociable, organised, and motivated by achieving sales targets.

Key Responsibilities

• Maintain up-to-date knowledge of the products and services offered by the company.
• Promote and sell available fares and products through the various sales outlets, with a particular focus on upselling relevant products and services.
• Handle cash, top-ups, and travel card sales accurately and efficiently.
• Complete end-of-shift sales closing and reconciliation procedures.
• Ensure sufficient stock of cards and maintain accurate periodic reports when required.
• Respond to customer queries professionally and efficiently, ensuring a high level of customer satisfaction.
• Maintain a professional appearance and ensure the company uniform is kept clean and presentable.
• Carry out any other duties related to the position as required by the business.

Requirements

Education & Qualifications

• Ordinary Level of education in Mathematics.
• Good verbal and written communication skills in English.
• Knowledge of Maltese would be considered an advantage.

Experience

• Previous experience in a sales or customer-facing role is preferred.
• Ideally, candidates will have around one year of relevant experience.

Skills & Competencies

The ideal candidate will demonstrate:

• Strong interpersonal and communication skills.
• A sociable and approachable personality.
• Persuasiveness and confidence in promoting products and services.
• A strong customer-focused approach.
• Good organisational skills and the ability to achieve sales targets.
• The ability to work independently while remaining motivated and target-driven.
• Good problem-solving skills.
• Reliability, professionalism, and a positive attitude.